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Full-time
Remote/Warsaw, Poland
Business

Account Manager

Customer Success

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Remote/Warsaw, Poland
Full-time
Posted on 01/07/2026

Job description

Our customers include some of the largest organizations in Poland — PZU, PKO BP, PGE, Lasy Państwowe — alongside hundreds of smaller fleets. We are looking for an Account Manager who makes every one of them successful: onboarded properly, actively using the platform and seeing measurable results.

You will own a portfolio of accounts end to end: training, adoption, renewals and growth. You are the customer's voice inside VivaDrive and VivaDrive's face at the customer — with data to back up every conversation.

Responsibilities

  • Own a portfolio of accounts, including key enterprise customers
  • Run onboarding and training so customers reach value fast
  • Monitor adoption and act before problems become churn
  • Lead renewals and identify upsell opportunities
  • Run business reviews with concrete results and next steps
  • Represent the customer's voice in product decisions

Requirements

2+ years in account management or customer success, ideally B2B SaaS
Experience running onboardings and trainings for business users
Analytical comfort: usage data, KPIs, business reviews
Excellent communication and stakeholder management
Fluent Polish and English
Fleet, automotive or insurance background is a plus(Preferred)

Benefits

Modern office in central Warsaw (with remote options)

International work environment

Real impact on products used by 700+ fleet customers

Flexible working hours and work-life balance

Collaborative team culture with regular team events

Competitive salary and performance bonuses

Our Values

Sustainable solutions for a better future

Collaborative and inclusive workplace

Global impact through local initiatives

About VivaDrive

We are a #mobility #energy startup that helps companies introduce Electric Cars to their fleet. Our mission is to accelerate sustainable transport solutions worldwide.

Our Main Office

VivaDrive Poland Sp. z o.o.
ul. Złota 59
00-120 Warsaw, Poland